Phone Number for Live Here Now?

djahughes · #1 03-17-2008, 02:10 AM

Hi, Does anyone have a phone number for Live Here Now? I'm still waiting for my Feb 28 CD which was allegedly shipped two weeks ago. I have emailed L:ive Here Now 4 times with now response! Appalling customer service. Thanks

sanakan · #2 03-17-2008, 03:41 AM

http://www.darktrain.org/dirty/forum...ht=liveherenow

djahughes · #3 03-17-2008, 05:09 AM

Quote:

Originally Posted by sanakan

http://www.darktrain.org/dirty/forum...ht=liveherenow

Thanks - I have tried that email address and had no response from that one either. This company just does not repsond to or look after customers. They appear to have no phone number either! Which I find concerning.

BrotherLovesDub · #4 03-17-2008, 07:25 AM

2 weeks? LOL. these jokers take many weeks after they say its shipped to deliver the product. i believe it took close to 6 for mine to show up.

potatobroth · #5 03-17-2008, 07:27 AM

I can tell you that all my inquiries were eventually replied to and all my problems rectified. I get the feeling that is a rather small company, so maybe that's why it takes them longer to respond?

Also, for US customers, I'd plan on 4 weeks for delivery. I've had 3 shipments from them to date, and each has taken ~4weeks to get here from placing my order to delivered in my mailbox.

Spooky Shoes · #6 03-17-2008, 09:05 AM

Quote:

Originally Posted by potatobroth

I get the feeling that is a rather small company, so maybe that's why it takes them longer to respond?

The domain name liveherenow.co.uk was registered by EMI and the business address it the same as used by Mute records.

A phone number can be found at the bottom of this page...

https://secure.cissme.com/liveherenow/tracking/

One of my orders was allegedly dispatched 10 days ago, Royal Mail can be slow but...

djahughes · #7 03-17-2008, 10:18 AM

You are all more patient than I. If I get an email saying that somethinghas been despatched I expect it to be delivered within 7 days maximum. For others the phone number is +44 (0) 20 8994 0029 Of course there is no bloody answer!

potatobroth · #8 03-17-2008, 10:30 AM

Well mine come from Belgiumm, and not the UK mail.

Spooky Shoes · #9 03-17-2008, 10:44 AM

Mine has to travel less than 80 miles, even 2nd class post should be here by now. I simply doubt that it was/has been despatched at the time the notification was given.

Jason Roth · #10 03-17-2008, 11:15 AM

+1 212-976-HOTT