Barking Pre-Order (Problems)

[sbommer]

Well, I just managed to order from Denmark and got the receipt e-mail from Paypal.
But when I opted to return to the underworldlive.com shop the page took a while to load and ended up telling me that there was an "ERROR IN THE TRANSACTION !" (in caps and even with an exclamation mark).

So now I'm a little confused - was my order registrered and/or is it a problem with the money transfer?
I guess I'll have to wait and see....

[m.g.]

It just worked perfectly from France and in € (chosing the "credit card" option)

[mark3]

Originally Posted by sbommer

Well, I just managed to order from Denmark and got the receipt e-mail from Paypal.
But when I opted to return to the underworldlive.com shop the page took a while to load and ended up telling me that there was an "ERROR IN THE TRANSACTION !" (in caps and even with an exclamation mark).

So now I'm a little confused - was my order registrered and/or is it a problem with the money transfer?
I guess I'll have to wait and see....

Hi sbommer, I got the same message when returning to Underworldlive.com (I'm ordering from Denmark too - not that it matters, I guess). I thought something had gone wrong and made the checkout again (the stuff was still in my basket) - only to find out I'd made a duplicate order.
Silly me, but "ERROR IN THE TRANSACTION !" is not the mesage you'd like to see when you just paid €60 This shopping site sure has it flaws.

Did you guys get a confirmation mail from uwlive? I got none...

[lectoid]

I got one from "donot-reply@underworldlive.com":

Thank you for purchasing from UnderworldLive.com

You have pre-ordered from UnderworldLive.

Please note: Your account will not be debited until the day of release.

Product DescriptionUK£ Artist:
Product: Barking (Ltd Edition Box Set CD1/CD2/DVD) PRE-ORDER ONLY: INCLUDES FREE EXCLUSIVE NUMBERED + SIGNED ART PRINT!
Quantity: 1£ 35

Postage£ 8.51Total Price£ 43.51

Customer Details
Name:Capt. Awesome
Email:
Address:123 Fake St..
City:Bumfuck
State:NC
Postcode:00000
Country:
Phone:
Customer ID:
Transaction ID:N/A

[ThingInABook]

weeeird. because paypal already charged me for the boxset. i've the paypal mail but none from uwlive shop.

odd.

EDIT: it also says "article no. 793", not sure what's that.

[lectoid]

My paypal receipt has 793 on it as well. For a minute I thought that's what number I got. But I didn't want to believe it. Besides these aren't numbered as far as I know so it doesn't matter.

[pw32]

Originally Posted by ThingInABook

weeeird. because paypal already charged me for the boxset. i've the paypal mail but none from uwlive shop.

odd.

EDIT: it also says "article no. 793", not sure what's that.

Yep same here, money has been taken out of my account and I have the paypal receipt, but no e-mail from UWlive. Not worried though, they have taken my money so they better send it through.

[Bargo]

Ordered, hurray. Now to cancel the amazon order..

[ultradave]

Originally Posted by pw32

Yep same here, money has been taken out of my account and I have the paypal receipt, but no e-mail from UWlive. Not worried though, they have taken my money so they better send it through.

ditto... #793 and no confirmation e-mail from the uw shop.

[Bargo]

Oh, it didn't even dawn on me that I should have gotten a mail from uwlive.. nope, didn't get one either. (before anyone suggests it, nothing in the spam folder either)