UWRLIVECD-002

[TheBang]

Yup, I used the contact form, and e-mailed help@liveherenow.co.uk, which is where the order notification came from. No response yet, but then it was Friday night. I'm a little trepidatious, because I've made several inquiries about things before, and they've never responded. However, it was never regarding an order screw-up like this, so hopefully they'll be more responsive.

[mark3]

I've mailed them several times about a lost order back in November and never got a reply. So I had to order two of the gigs twice.
Has anyone ever heard anything back from an inquiry?

[TheBang]

So, I looked at the packing invoice for my LHN order, and it's dated Feb. 8, 18:47 at the top, and Page 15 of 53 at the bottom.

I looked at my order from last year, and it's dated Oct. 22, 7:57 and Page 1 of 1.

Anyone else got any numbers? Just wondering if it'll give any insight as to the sales numbers for these things. I think we can pretty much assume that 99% of the orders being printed up are for Underworld CD's, since that's been their only active project since last September.

[crank]

Originally Posted by mark3

I've mailed them several times about a lost order back in November and never got a reply. So I had to order two of the gigs twice.
Has anyone ever heard anything back from an inquiry?

I would think UW should know about this...

message aNt or someone around in the UW hQ

[potatobroth]

well i don't think the contact form page is working, so i wouldn't advise using that. try, like yannick said in another thread, using this email: help@liveherenow.co.uk - although I still haven't heard back from them.

[Troy McClure]

Originally Posted by TheBang

So, I looked at the packing invoice for my LHN order, and it's dated Feb. 8, 18:47 at the top, and Page 15 of 53 at the bottom.

I looked at my order from last year, and it's dated Oct. 22, 7:57 and Page 1 of 1.

Anyone else got any numbers? Just wondering if it'll give any insight as to the sales numbers for these things. I think we can pretty much assume that 99% of the orders being printed up are for Underworld CD's, since that's been their only active project since last September.

Mine just came in the mail today. My order says page 18 of 53. Luckily the packaging isn't cracked like someone had mentioned in another tread. I'll post when I find out if the CD's are correct and have music and/or no duplicate CD's.

EDIT 1: I just did a quick run through of my order and the CDs seem to play fine. I thought there might be a duplicate in the mix even though the labels were correct.

I can't explain why mine worked out, but others did not. I clearly lucked out. I must have sold my soul and didn't know it.

Best of luck to all getting your orders corrected.

Jason

[2dreamofluv]

Originally Posted by TheBang

Received this in e-mail today:




2. The boys sure have been busy. They've perfected time travel now too?

why do i have a feeling we are going to get burned on the 28/29 discs?

[Troy McClure]

Greetings all,

The London shows arrived in the mailbox today (March 27th). For those interested, I paid for them on March 3rd, received the dispatch email on March 7th. The paper that came with the order states 'page 80 of 96'.

This happened to be the quickest from beginning to end that I've received my order out of the four that I placed. The others took about 3 to 5 days longer. I live in Phoenix, Arizona. So others stateside should be getting them soon *crosses fingers*.

*notes about the CD*
The Roundhouse 2/28 CD has the club's logo and website on the CD's and packaging.
Everything dated 2007 on other CD's are dated as 2008 here.

-Jason

[negative1]

hmmm, i ordered mine awhile back.
i guess i should check up on them..

later
-1

[negative1]

ok, once again,
i've finally gotten all my discs.

i'm checking for quality/errors right now..

later
-1