Phone Number for Live Here Now?

[stimpee]

http://www.erasureforum.com/viewtopi...rt=300#p272127

[BeautifulBurnout]

Well, internet purchases in the UK are governed by mail order legislation which largely says that a company has 28 days in which to deliver once payment has been received. That is for UK addresses though. I am pretty sure the deadlines are longer for overseas transactions but I am too tired to look it up right now.

I can imagine how horribly frustrating this must be though - I still haven't got round to ordering mine yet. I wonder if they have been overwhelmed by the number of orders they are receiving.

[Spooky Shoes]

Originally Posted by BeautifulBurnout

Well, internet purchases in the UK are governed by mail order legislation which largely says that a company has 28 days in which to deliver once payment has been received. That is for UK addresses though. I am pretty sure the deadlines are longer for overseas transactions but I am too tired to look it up right now.

Worst case it should be covered by my credit card co.

Originally Posted by BeautifulBurnout

I can imagine how horribly frustrating this must be though - I still haven't got round to ordering mine yet.

I bought the remaining sets at The Roundhouse on the 29th only to find on my way home that one was the wrong set, the recycled packaging and rescheduled date stickers really didn't help so I ordered a replacement when I got home. My frustration is based on that I really want to hear that other set while the experience is still relatively fresh in my mind, for me the later part of the series is much better than the first couple of shows possibly with the exception of Manchester. It was a simple mistake but shit happens right?

Originally Posted by BeautifulBurnout

I wonder if they have been overwhelmed by the number of orders they are receiving.

From the link Stimpee posted it looks like they are quite a small crew but they should be able to use Mute's distribution experience and it has to be said that a small amount of courtesy would go a long way even an automated reply to emails/queries would help rather than the silence some of us have experienced.

[Spooky Shoes]

Weeeee...

It finally turned up today but it seems that I was right in saying that LHN sent me the confirmation of despatch email when they hadn't actually sent the CD's, I received the despatch email on 7th of March which is the same date that the despatch note was printed however the package was post marked 18th of March. So 11 days between LHN informing me that the order has been sent and them actually sending it, still no reply to my emails though.

[leutin]

Mine just arrived too with same postage date of the 18th despite being the email saying it was sent on the 7th

[Bargo]

Did anyone who ordered all 6 of the 2008 shows in one hit get a second despatch email for the london shows? The only despatch email I got (back in Feb) listed all 6 shows on it, despite the London ones having not yet occurred.

[Spooky Shoes]

I bought all but the 28th at the roundhouse on the 29th and was waiting for the 28th to be delivered.

When did you place the order and when did you get the confirmation of despatch?

[rez73]

This company is a joke. Been waiting over 2 weeks now since dispatch email. And I live in london! Maybe they are a very small company. But not replying to any of my emails, there's no excuse.